About iTechScope

iTechScope (referred to hereinafter “iTechscope/We/Our/Us”) offers search, assessment and selection services, to assist companies to recruit new personnel (“Recruitment Services”), as well as executive coaching (“Coaching Services), and other HR consulting services (“HR Services”) collectively referred to hereinafter the “Services”. As part of and in connection with either or all of Our Services, We may collect and process personal data “Personal Information”’) and other information (‘other Information”), collectively referred herein as “Information”, relating to you, either you are a candidate, client and any third party service provider or any other third party We have dealings with.

We utmost value your privacy; At iTechScope it is of paramount importance to Us that your Information is safeguarded, treated with utterly confidentiality and secure. Thus, We take care to respect and comply with the data related rights of all individuals.

iTechScope is the processor and controller of the Personal Information (“Data Processor”/”Data Controller”) in accordance with the applicable Greek law on personal data protection and more specifically according to the provisions of Law 2472/1997, as amended and in force.

 

Information collected for the following purposes and using the following third party services:

  • Advertising
  • Analytics
    • Google Analytics

Cookies and Usage Data

    • Contacting the User
      • Contact form

Email address, first name, last name, phone number and various types of Data

      • Phone contact

Phone number

  • Data transfer outside the EU
    • Data transfer to countries that guarantee European standards

Various types of Data

    • Heat mapping and session recording
      • Hotjar Heat Maps & Recordings

Cookies, Usage Data and various types of Data as specified in the Notice

  • Managing contacts and sending messages
    • Mailchimp Email

Cookies, email address and Usage Data

 

About this Privacy Notice

This Privacy Notice (herein referred to as the “Notice”)  explains what We do with your Information, whether We are in the process of helping you find a job, continuing Our relationship with you once We have found You role, providing you with a coaching or HR service, receiving a service from You, using your  Personal Information to ask for your referral in relation to one of Our Candidates, or You are visiting our website. In essence, this Notice applies to the Information collected of all the parties we have dealings with: Our website userscandidates, coachees, clients, (either directly engaged or independent third party service providers, sponsors and other people browsing and /or applying for iTechScope’s vacancies or utilising iTechScope’s Services, herein referred to as "You / Your / User/ Candidate / Coachee / Client / Sponsor / Third Party Provider” whom We may contact. It also applies to Our staff (“Staff”). 

 

This relates with Information collected by all means, both online and offline; through Our website, including but not limited to www.itechscope.com (herein the “Website”); through the software applications and recruitment tracking software made available by Us for use on or through computers or mobile devices (the “Apps”); through Our social media pages and Apps to which the Website links (collectively, Our “Social Media Pages”), through HTML-formatted email messages that We send to You the link of this Notice, through Third Party Providers’ online systems (e.g., online job boards) (collectively, including the Website, Apps, Our Social Media Page and Third Party Providers’ online systems,  the “Online Systems”) and through Information collecting directly from You. This Notice also covers all other means than Our Online Systems by which We collect Information (e.g., interview assessments, online psychometric and technical testing assessments, telephone or in person discussions, internal and external communication etc.).

 

This Notice is regularly reviewed and may be updated from time to time to reflect changes in Our business or legal or commercial practice. Where an update is relevant to Our processing of Your data We will notify You.

How do We collect Information?

We may collect Information in a variety of ways in order to support Our Services and carry on Our business activity.

If you are a Candidate or a Coachee, Personal Information might be contained in application or registration forms either directly or from  any Third Party Providers to which we subscribe (e.g., online job boards, advertisements, LinkedIn or other social media), some Information being publicly available, Clients that wishes to receive Services from us, CVs or resumes, other identity documents, or may be collected through interviews assessments, reporting and profiling, psychometric and technical testing assessments or direct conversations you have with Us, on the ground of the legal basis of processing. From time to time, We may also receive Personal Information about You from colleagues and former employers, other Candidates, or from professionals for whom You have provided services or been otherwise engaged.

Where We have collected Personal Information by independent Third Party Providers without Your knowledge, You may find specific Information regarding the source within the relevant sections of this Notice or by directly contacting the Third Party Provider.

If You are a Third Party Provider or a Client with whom We have dealings, We may obtain Your Personal Information from various sources like directly by You,  including where Your have provided Us with Your contact details or other Information for the purposes of using Your services or rendering Our Services to You, Staff or other representatives of the organisation You represent, Candidates, Marketing databases, Social media,  The public domain, Conversations with You or Others, on the telephone or video conferencing (which may be recorded) or in meetings, Notes following a conversation, with You or others, or meetings You attend etc. If you are a Client to whom We are engaged to, You should also refer to the relevant to the data protection relevant sections on the service agreement You sign with Us.

Anywise, it is our obligation to advise You of the source We have obtained Your Personal Information when We first communicate with You. 

What Personal Information do We collect?

iTechScope collects a range of Personal Information about You on legitimate purposes  in the course and pursuance of Our Services, as prescribed in this Notice.

This may indicatively include:

  • Your name, address, date of birth and contact details, including email address and telephone number;
  • Details of Your qualifications, skills, experience and employment history
  • Any other Information included in Your CV
  • Visa, passport and other right to work or identity Information 
  • Bank details for Our Staff
  • National insurance and tax (payroll) Information for Our Staff
  • Contact details of referees 
  • Feedback appraisals and related Information sourced from prior or current employers
  • Other sensitive personal Information such as health records as long as the organisation needs to make reasonable adjustments during the recruitment process; and
  • Information about Your entitlement to work in the areas of interest to You
  • Your statements and opinions about Candidates, Coachee and/or other personnel e.g. a reference
  • Psychometric or/and technical testing results and other data collected through online assessment platforms of Third Party Providers and interview assessments and profiling
  • Future professional plans, business affairs, customer lists, financial Information, job Information, goals and other private Information
  • Information relating to Our relationship with You or the party for whom You work including records of any meetings or discussions 
  • Your marketing preferences

 

 

Do We collect Other Information collected through Our Sites and Apps?

iTechScope and Our Third Party Providers collect Other Information that does not reveal Your specific identity in a variety of ways, including:

  • Using Cookies

Please see Our Cookie Policy which prescribes the Cookies We use, their type and why use them.

  • Physical location

We may collect the physical location of Your device by, for example, using satellite, cellphone tower or Wi-Fi signals. We may use Your device’s physical location to provide You with location-based services and content. In some instances, You may be able to allow or deny collection of Your device’s location, but if You choose to deny such collection, We may not be able to provide You with the applicable location-based services and content.

  • From You

Information such as Your preferred means or time of communication is collected when You voluntarily provide this Information. Unless combined with Personal Information, this Information does not personally identify You or any other User of the Online Systems.

  • By aggregating Information

Aggregated Information does not personally identify You or any other User of the Online Systems. For example, We may aggregate Information to gain analytics insights such as analysing the geographic distribution of the market segment of Our Services, market data etc. You are welcome to search further Information regarding this matters the within the relevant sections of this Notice.

As long as Other information is a non-identifier of Your personal identity, We lawfully may treat  them for any purpose.

How do We handle Your Social Logins?

If You choose to register or log in to Our Website using a social media account, We may have access to certain Information about You.

Our Online Systems offers You the ability to register and login using Your social media Third Party Provider account details (like Your Facebook login). Where You choose to do this, We will receive certain profile Information about You from Your social media Third Party Provider. The profile Information We receive may vary depending on the social media provider concerned, but will often include Your name, e-mail address, friends list, profile picture as well as other Information You choose to make public. If You login using Facebook, We may also request access to other permissions related to Your account, such as friends and likes, and You may choose to grant or deny Us access to each individual permission.

We will use the Information We receive only for the purposes that are described in this Notice or that are otherwise made clear to You on the Online Systems. Please note that We do not control, and are not responsible for, other uses of Your Personal Information by Your social media Third Party Provider. We recommend that You review their privacy policy to understand how they collect, use and share Your Personal Information and how You can set Your privacy preferences on their sites and apps.

Why and How does iTechScope process Information?

iTechScope has legitimate purposes in processing Personal information for rendering its Services and for keeping records of the process. We collect and use the Information from You which is necessary for the purpose of Our legitimate interests as describe in this Notice, in order to support Our Services and Our related commercial activity. We use Your Information for:

  • Recruitment, Coaching and HR Consulting Activities

We use Personal Information for rendering to You Services, using Your services for meeting our engagements and fulfil Our contractual obligations.

 

We may use and process Information on the following legitimate basis:

 

  • In the course of Our Recruitment Services, We use Information that We have collected concerning Candidates to identify professional opportunities that We think may be of interest. We may contact potential Candidates from time to time regarding such opportunities. We also may contact individuals from time to time to solicit names of, or other Personal Information regarding, potential Candidates in connection with a search that We are conducting and for purposes of market intelligence.

 

Processing Information from Candidates allows Us to manage the assessment process, assess and confirm a Candidate's suitability for employment and subsequent decision making (profiling included). We may also collect Information about whether or not Candidates are disabled to make reasonable adjustments. We also use Information to confirm references and conduct education and background checks, as appropriate.

 

In this context, processing Information of Our Clients allow us to take steps to fulfil Our contractual obligations to them related to the Recruitment Services we have been engaged to render and to serve Our legitimate interests. We also use Information from Our Third Party Providers to support Our recruitment activity.

 

We also need to process data to take steps for the purposes of Our internal recruitment purposes (internal usage) preparing for Our Staff employment contracts, payrolling etc.

 

  • In the course of other HR Solutions Services (assessment services, psychometric testing etc.). We may use Information collected about Our Candidates (psychometric or/and technical testing results, assessment profiling etc.) to render such Services to Our Client to whom we have been contractually engaged.

 

  • In course of Our Coaching Services, We may collect and use some Information from You, either you are a Sponsor or Coachee for purposes of planning and targeting the coaching process to the accurate coaching needs.

 

Importantly, for responding to Our obligations in respect to Our commercial activity and the provision of Our Services, We may use Personal Information to respond and fulfil Your inquiries and Your requests in regard both to Our Services and business activity. If You contact Us, We may keep a record of Your contact Information and correspondence, and We may use any Information You provide to respond to Your inquiry.

 

  • Business Activity

As part of carrying on Our business activity, we are called to use Personal Information to support Our business activities, such as running internal audits, communicating internally regarding You, determining the effectiveness of Our promotional activities, administering Our Services, maintaining and securing Our infrastructure, and for procurement and financial transactions.

 

  • Marketing activities

We may use your Personal Informational material such as Your e-mail from time to time to conduct campaign and  marketing campaign e-mails and to send informational materials, such as articles, market trends, and other information regarding Our Services. Also, by seeking and receiving Your consent, We may use Your Personal Information in press releases and marketing materials. Please see the “Your Consent” section in this Notice regarding how you can withdraw Your consent from being contacted for marketing purposes at any time.

  • Administrative Purposes

We may from time to time use Information regarding the Online Systems, changes to Our terms, conditions, and policies and/or other administrative Information. We may also contact Your from time to time to verify that the Personal Information We have collected about You is accurate and current.

  • Analytics, Aggregating & Historical Information

We may retain and use Information about You for market trend analyses purposes, generating norms by industry, level, geography etc., for monitoring recruitment statistics,  conducting validation studies, compiling reports, publishing articles, to generate norms by industry, geography, level, etc. or for purposes of improving Our Services, strengthening the knowledgebase of Our market intelligence or developing new services. We may further use Personal Information that We collect for purposes of aggregating and disclosing diversity statistics and other statistical Information regarding recruiting market, on a lawful and legitimate interests basis as described in this Notice. We may also process special categories of Information, such as ethnic origin, to monitor recruitment statistics. For these purposes, We may also use Your name and other identifiers to associate and combine Information about You that is collected from one Service with Information about You collected through other Service. Any published end product will refer only to larger aggregations of individuals and will not identify You personally or include any results attributable to You; such aggregated or de-identified Information is considered Other Information for the purposes of this Notice and We may use it for any purpose. Please see the related section of this Notice for further details on Other Information we collect and process.

We may also process Personal Information that form historical data for purposes of monitoring and recording Our past business and recruitment activity on lawful basis of Our legitimate interests as prescribed and in accordance of this Notice.

  • Law compliance

We may use or disclose Your Personal Information in order to:

  • comply with applicable laws
  • respond to inquiries or requests from public or government authorities, including those outside of Your country of residence
  • comply with valid legal process
  • protect the rights, privacy, safety or property of iTechscope, Users of the Online Systems or the public
  • help us to establish, exercise or defend legal claims

 

We cannot and do not assume any responsibility for the actions or omissions of either Third Party Providers or Clients, including the manner in which they use Personal Information received either from iTechScope or from other independent Third Party Provider.

 

Where do We collect and maintain the Information?

Your Information may be collected, used, processed, disclosed and transferred to any country where We have commercial activity, facilities or in which We engage service providers. By using our Services or Online Systems, You consent to the transfer of Information to countries outside of Your country of residence, which may have different data protection rules than in Your country.

 

Who has access to Information?

Your Information may be shared internally with Our Staff and externally with Clients and Third Party Providers for the purposes of rendering Our Services. External categories with whom We may share Your Personal Information for the provision of Our Services include:

  • Any potential or actual Client

We may disclose Your Personal Information to Clients who have engaged Our Services:

 

  • In the course of Recruitment Services, this includes members of the HR and recruitment teams and interviewers involved in the assessment process. In the course of delivering Our Recruitment Services, Your Personal Information, including results of assessment and related data, can be shared with a Client that that have engaged iTechScope to fulfill search requests. In any case, We inform You who the Client is and seek for Your consent before We forward You Personal Information to the Client. Anonymised profiles may be sent to a Client without informing the Candidate or seeking their consent. This will only be done for vacancies that We believe match with Your profile or would be of interest to You. In the course of Our Recruitment Services, We may provide Information regarding Candidates, including the results of psychometric and technical testing taken through Our Recruitment Services and related data, to prospective employers that have engaged iTechScope to fulfill search requests, or to reference sources.

 

  • In the course of HR Services, We disclose assessment and testing results and relevant Personal Information to the Client that has engaged iTechScope to provide such Services and to designated Client personnel. Assessment results and other Information collected by our Staff or provided by Our Client may be maintained in iTechScope database, to which our Client, and certain personnel designated by Our Client, will have access both during and after the conclusion of Our assignment. If You take psychometric or/and technical testing or other assessment through Our HR Services, We will not use Your assessment reports and results in the performance of Our Recruitment Services without Your consent. If You have completed an assessment at Our Client’s request as part of our HR Services or related to a Recruitment Service, We will not share Your assessment results with other Clients without obtaining the appropriate consent.

 

  • In the course of Coaching Services, We disclose Information about Our work with the Coachee to the Sponsor with Your written permission or explicit consent or if We are required to do so on a lawful basis

 

  • Former employers or any other source to obtain references for You and to make necessary background checks

 

  • Any Affiliates, subsidiaries and strategic alliance partners, about which You are informed in this Notice

 

  • Third Party Providers which We obtain support and services (e.g., training institutions, psychometric/technical online testing providers) and process data on Our behalf, which may include:


- Outsourced payroll providers

- IT staff if access to the data is necessary for the performance of their role
- Legal and professional advisers 

- Online technical testing providers

 

  • Any regulatory authority or statutory body pursuant to a request for Information or any legal obligation which applies to Us 

 

How do We protect Your Information?

We take Our obligations in respect of the privacy of Your Information very seriously and will only process Information for specified, explicit and legitimate purposes as detailed in this Notice, unless We inform You otherwise. In order to ensure that the Personal Information We hold about You is accurate and up to date, We kindly request that You inform Us of any relevant changes.

We have internal policies and controls in place to ensure that Your Information is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by Our Staff in the proper performance of their duties. We process Personal Information lawfully, fairly and in a transparent manner in relation to You.

Information data will be stored in a range of different places, including on Your application record, in recruitment tracking software systems and on other Online systems (including email software). iTechScope has reasonable organisational, technical and administrative measures in place to protect against the loss, misuse and alteration of Personal Information about Users of the Online Systems which is under Our control. Unfortunately, however, no security system, or system of transmitting Personal Information over the Internet, cordless or mobile telephone and similar telecommunication and computer equipment can be guaranteed to be 100% secure. Therefore, unless You utilise encryption and other forms of security protection, You waive any action legal or otherwise against iTechScope and hold the latter harmless for any interception of Your Information resulting from the use of the above-mentioned equipment.

 

Nonetheless, If You have reason to believe that Your interaction with Us is no longer secure (for example, if You feel that the security of any account You might have with Us has been compromised), please immediately notify Us of the problem by contacting Us in accordance with the “Q&A” section below.

For how long does iTechScope keep Personal Information?

iTechScope will keep Your Personal Information for two (2) years from the last point of contact. You can request to have Your data deleted earlier, which We will comply subject to the applicable law. It is our policy to only store Your Personal Information for as long as is reasonably necessary for Us to comply with Our legal obligations and for Our legitimate business interests. However, We may retain data for longer than a two (2) year period where We have a legal or contractual obligation to do so, or We form the view that there is otherwise a continued basis to do so, for example where Your Personal Information identifies specialist skill sets which may remain in demand, form historical or reporting Information of past business activity or We are subject to a legal obligation which applies for a longer period. Such Information will not be used for any other purposes and any wise their processing will comply with this Notice.

If Your application for direct employment (internal usage) is successful for becoming Our Staff, Personal Information gathered during the search, selection & assessment process will be transferred to Your Human Resources file (electronic and paper based) and retained during Your employment in Us. If you are a member of Our Staff, you should also refer to the Our Staff Data Protection section which is available on the employment contract you sign with Us.

Where Information from Third Party Provider sources is of no use to Us We shall discard it, however We may maintain a limited record in order to avoid the duplication of process.

Where We consider that Information may be of use to Us in the process of providing of Our Services, any processing will be in accordance with this Notice.

Your rights

You may request at any time: 

  • access and obtain a copy of Your data on request
  • change incorrect or incomplete data
  • delete or stop processing Your data, for where the data is no longer necessary for the purposes of processing
  • object to the processing of Your data where iTechScope is relying on its legitimate interests as the legal ground for processing; and
  • withdraw Your consent at any time

 

Website Hosting

iTechScope Website are hosted in Hentzer Ltd
The Information You share with Us by using Our Website may be temporarily stored on a Website content management system database. This enables Us to securely transfer data submitted when using Our Websites to Our central database.

 

 

Your Consent

You need to take positive and affirmative action in giving us your consent – in some cases we will  provide a tick box for you to check, to secure that this requirement is met in a clear and explicit fashion. Otherwise, by browsing Our Οnline Systems, applying and/ or contacting iTechScope concerning Our job vacancies or the provision of any of Our Services through any direct (e.g., Our Website,You) or Third-Party Provider, (e.g. a CV/Résumé, online job board sites, social media platforms, other Candidates’ referrals etc.), means You freely provide Your consent, explicitly agree  and unreservedly accept the processing of Your Personal Information for the purpose of the Services as described, either for iTechScope (internal usage) or on behalf of Our Client and You are free to withdraw Your consent at any time.

However, You must understand that withdrawing Your consent will not affect the lawfulness of processing based on consent before its withdrawal nor further processing of the same data under other legal basis such as contract or compliance with a legal obligation to which iTechScope is subject or under lawful and legitimate basis to retain historical Information about you for informing Our recruitment and business activity and avoid duplications. The related residual Information will not be used for commercial or/and marketing purposes.

You must be aware that, in particular cases (for instance, due to legal requirements) We may not be able to make Your request effective right away. In any case, within one month from Your request, We will inform You on the actions taken.

Also, please note that we are not authorised to remove Personal Information if this Information is connected with Coaching and HR Services assignment of your company you are engaged to.

We may also be required to retain some Information about You, such as you email and name in order to be able to fulfil Your opt-out or similar inquiry and to record Our actions; Such residual Information will not be used for any other purposes.

If you would like to opt-out of receiving marketing communications from Us, please contact us at privacy@itechscope.com to request your contact information removal from Our marketing database.

Q & A

If You have any question about this Notice or any issues in relation to data privacy, or would like to exercise Your rights, please contact Our person responsible for such matters:

Amalia Frantzeskou

61-63 Evelpidon Street, 113 62, Athens

Τ:+30 2155003020

email: privacy@itechscope.com